Bullion Direct Review

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Bullion Direct Information


  • Address: BDirect, Inc. PO Box 1987 Austin ,TX 78767
  • Phone# : 1 (512) 462-2646 (although you can’t speak to anyone)
  • BBB Rating: F – REVOKED with in excess of 170 complaints in last 3 years see BBB results
  • BCA Rating: AA with 2 complaints in last 3 years see BCA results
  • Trustlink Rating: No rating see Trustlink results

Credibility: Bullion Direct have been in operation since 2000 and have been solely web based for the whole time. According to their website, on the 20th July 2015, they filed a bankruptcy petition, Chapter 11 No. 15-10940 with the U. S. Bankruptcy Court, in Austin Texas. This is the main reason why I have given them the lowest score possible and a red warning. (You can check out the actual notice here)

Chapter 11 status enables a company to restructure themselves and so if you so choose to do business with Bullion Direct while they are in Chapter 11 status, please ensure you take the necessary precautions.

Website: http://www.bulliondirect.com

Phone Number: 1-(512) 462-2646- however you can not speak directly to anyone. You call and leave a message at the Corporate Office in Austin, Texas. Your message will be converted to an email and routed to the appropriate department. They will then contact you back.

Minimum Investment amount: None

Buy Back: No information is available.


  • Web based – can purchase 24/7
  • No minimum order value.

Bullion Direct History:

According to the website, Bullion Direct was  created out of an idea the owners had in the 1990’s to create a hub-centric order matching system for precious metals. For them, the Internet became the obvious medium to launch their business model. Bullion Direct launched its web-based service on May 15th, 2000.

the company is owned by a gentleman named Charles McAllister, but very little is known about his background.

Gold IRA Rollover

Obviously, due to their name they specialize in the buying and selling of bullion. They deal in copper, silver, gold and platinum but they do not deal in gold IRA’s.


The concern I have relates to a statement released by the BBB on July 14th concerning the number of complaints they have received about Bullion Direct, along with the manner of complaints. You can read the statement for yourself, here. and the fact that they have had their BBB status revoked. Now the company is be going through re-organising at the moment, so I suggest that if you do want to do business with them, make sure you get everything clear and confirmed in your own mind first so that you can work things out with them if need be.

Added 29th July 2015 – The current Chapter 11 status is something that needs to be taken into consideration if choosing to do business with the company.


Bullion Direct are a totally web-based company. Communication with them is not easy, you can’t phone the company and speak to anyone directly. They have been trading for over 15 years, so they have a lot of history and experience dealing with bullion and so they could very easily be a good company to deal with, but are just going through a bad patch at the moment with the negative reviews and filing for bankruptcy. Keep that in mind when choosing a company to deal with.  Speak with them, ask them the relevant questions you want answering before doing business with ANY financial company, you may just be satisfied with what you hear. Unfortunately due to the recent statement from the Better Business Bureau concerning Bullion Direct, and the Chapter 11 status I have to give them a very low score. I do hope that Bullion Direct are able to reorganize themselves and get back on track because they do have potential to be a quality provider of bullion and coins.

 Which Company Do We Recommend?

Regal Assets

  • BBB Rating
  • BCA Rating
  • Trustlink Rating
  • Setup Fees


Regal Assets is the company we recommend and here is why:

Check out our full gold ira reviews page for full information as to what to look for when choosing a gold provider, and why Regal are our number 1 choice.


Page updated 01/12/2016